The Dar es Salaam Water Supply and Sanitation Authority (DAWASA) has intensified efforts to improve water services in Kimara B, Ubungo District, through a community-focused initiative aimed at identifying challenges and delivering long-term solutions.
The authority has started implementing plans to install a larger-capacity water pipeline in the area to respond to rising demand caused by rapid population growth and improve the reliability of water supply for residents.
The move was announced on August 6, 2026, during a door-to-door customer engagement exercise led by DAWASA Ubungo Regional Service Manager Engineer Anthony Budaga.
The exercise involved inspecting water meters, assessing service availability, and gathering feedback from residents on challenges affecting access to water.
Engineer Budaga said the initiative was part of DAWASA’s strategy to understand customer challenges at household level and take appropriate measures to improve service delivery.
“Kimara B has faced water supply challenges for a long time due to an increase in the number of residents, while the existing infrastructure was designed to serve a smaller population. DAWASA has prepared a plan to install a bigger pipeline that will match current demand and improve water availability,” he said.
He added that the project would increase distribution capacity, improve water pressure and strengthen the consistency of supply to households in the area.
The inspection also seeks to identify water meters with zero or unusually low readings and determine whether the situation reflects technical challenges or changes in customer usage.
Kimara B Street Government Chairperson Beruki Kikwala welcomed DAWASA’s approach of engaging directly with residents, saying the exercise would help establish the real causes of water shortages and guide effective interventions.
“DAWASA has come to inspect meters and assess water availability in every household. The aim is to understand why some residents receive water while others do not, so that a lasting solution can be implemented,” he said.
Residents said they were hopeful that the planned infrastructure improvements would bring relief after years of difficulties accessing water.
Kimara B resident Cesilia Masangula said water shortages had affected daily activities, with women and children often spending considerable time looking for water.
She said the expansion of water infrastructure and closer monitoring of services would improve living conditions and provide residents with more dependable access to clean water.
The initiative reflects DAWASA’s wider efforts to expand and modernise water infrastructure in Dar es Salaam as the city continues to experience rapid urban growth and increasing demand for essential services.
