NEMC strengthens environmental governance through customer service week activities


By The Respondent Reporter

The National Environment Management Council (NEMC) marked this year’s Customer Service Week under the theme “Mission Possible” by introducing practical measures to strengthen engagement with clients.

A special help desk was set up at the council’s headquarters to provide direct customer support, address complaints, and offer on-the-spot responses on environmental matters.


Through its 13 zonal offices, NEMC also conducted public awareness campaigns on environmental management and carried out inspection visits to ensure compliance with national regulations.

The initiative reflects NEMC’s broader effort to improve service efficiency and foster a culture of accountability in environmental governance.



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