The government has ordered a thorough review of public service promotion processes after reports that some officials failed to process promotions for eligible employees during the 2025/26 financial year.
Minister of State in the Prime Minister’s Office (Regional Administration and Local Government), Prof. Riziki Shemdoe, directed authorities to identify and take disciplinary action against Human Resource officers whose negligence delayed the advancement of public servants.
Speaking on behalf of Chief Secretary Ambassador Dr. Moses Kusiluka during the climax of the 2026 Public Service Week celebrations at Chinangali Park in Dodoma on Monday, Prof. Shemdoe instructed the Permanent Secretary in the President’s Office for Public Service Management and Good Governance, Mr Juma Selemani Mkomi, to conduct an assessment and recommend appropriate measures against those found responsible.
He said delays in processing promotions had unfairly affected public servants who had met all requirements for career advancement.
“Some Human Resource officers, through negligence, have caused public servants to miss their promotions in the 2025/26 financial year. An assessment must be carried out to identify those responsible and take action in accordance with public service laws, regulations and guidelines,” Prof. Shemdoe said.
The minister also urged heads of public institutions and Human Resource departments to respond promptly to employees’ complaints and administrative challenges, noting that efficient management of staff welfare is critical to improving public service delivery.
In another directive, Prof. Shemdoe ordered the Public Service Management Office to facilitate permanent employment for Joseph, a young person with disabilities whom he met at the Vocational Education and Training Authority (VETA) exhibition stand during the event.
Despite having no arms, Joseph demonstrated advanced skills in architectural and furniture design using a laptop operated with his feet.
Prof. Shemdoe said the young man’s determination and talent exemplified the capabilities of persons with disabilities and underscored the importance of creating inclusive employment opportunities.
The minister further expressed appreciation to President Samia Suluhu Hassan for measures aimed at improving the welfare of public servants, including promotions, settlement of long-standing employee claims and the recruitment of workers in critical sectors such as education and healthcare.
He also commended financial institutions, including CRDB Bank, NMB Bank, Azania Bank and NBC Bank, for participating in the Public Service Week exhibitions, saying their services provided public servants with greater access to financial products that support personal and economic development.
For his part, Mr Mkomi said this year’s Public Service Week celebrations had brought government services closer to citizens while creating an opportunity for public institutions to exchange experiences and collect feedback for improving service delivery.
He said 226 public institutions participated in the week-long event, providing a wide range of services and information, including access to digital government platforms, land title documentation, birth registration, national identification services and specialist medical consultations.
Specialised healthcare services were offered by Muhimbili National Hospital, Benjamin Mkapa Hospital, the Jakaya Kikwete Cardiac Institute, the Muhimbili Orthopaedic Institute (MOI) and Bugando Referral Hospital, attracting hundreds of visitors seeking professional medical advice and treatment.
