Minister for Communications and Information Technology, Angellah Kairuki, has cautioned Halotel to strengthen user protection measures and fully comply with national regulations as the company expands its digital footprint across the country.
During an official visit to Halotel’s Headquarters in Dar es Salaam, Kairuki said the ongoing rollout of high-speed internet services, including the “Fiber to the Home” project, demands greater responsibility from telecom operators to safeguard citizens in an increasingly digital environment.
“With wider network coverage comes the obligation to ensure user safety, data protection and responsible digital practices,” Kairuki said, urging the company to intensify investments in public awareness campaigns on safe technology use.
She noted that Halotel through its digital payment platform Halopesa must also ensure all services reach underserved communities without compromising national laws and regulatory standards.
Given the government’s participation in the company, she stressed that Halotel carries a dual responsibility to support national interests while delivering quality services to the public.
Kairuki added that the government is committed to creating a predictable and business-friendly environment for telecom investors, but insisted that compliance, transparency and user protection must remain at the centre of all operations.
She encouraged Halotel to fast-track improvements in its communication infrastructure, including 4G and 5G networks, saying these services are necessary for enhancing economic activities and improving digital access for millions of Tanzanians.