TANESCO launches new digital system to support investors


By Charles Mkoka

The Tanzania Electric Supply Company (TANESCO) has launched a new digital platform known as the TANESCO Investment Management System (TIMS), designed to enhance efficiency, transparency, and communication between the utility and its investors.

The system was officially unveiled in Dar es Salaam during a brief ceremony honored by the Deputy Minister of Energy, Ms. Judith Kapinga, who represented the Minister for Energy, Dr. Doto Biteko. 

The launch marks a major milestone in TANESCO’s ongoing efforts to modernize its operations and improve service delivery worldwide through homegrown technological solutions.

According to TANESCO officials, TIMS was developed entirely in-house by a team of local ICT and operations experts, demonstrating the capacity and innovation within the national utility. 

The platform allows investors to submit business proposals, track approvals, and receive feedback in real time, eliminating the need for physical follow-ups, saving time and reducing operational costs.

Built with a user-friendly design and fortified with robust security features, TIMS offers resilience and efficient performance, benefiting both investors and TANESCO staff by ensuring smooth and secure interactions across all functions.

“This system enables our staff to access accurate and up-to-date investor information instantly, speeding up internal workflows and enhancing coordination across departments,” said TANESCO’s Managing Director, Mr. Lazarus Twange.

Twange emphasized that TIMS aligns with President Samia Suluhu Hassan’s agenda to reduce bureaucracy and increase transparency in public services.

“Our government is committed to creating a friendly environment for investment. Through this platform, investors can follow every step of the process from anywhere, in real time. That builds confidence and accountability. For those who fear progress, this kind of system can be intimidating — because everything is now out in the open,” he said.

In his remarks, Eng. Isaac Chanji, on behalf of the chairperson of TANESCO’s Board, said TIMS is a clear sign of the company’s transformation.

“As a Board, we see TIMS as a gateway to new investment partnerships for Tanzania. It reflects the utility’s vision to embrace modern systems that improve service delivery and inspire confidence among our partners,” Eng. Chanji said.

Eng. Chanji, who is also a director on the board, revealed that several investors had already undergone training to use the platform and urged TANESCO staff to provide support to ensure the system's success.

Deputy Minister Judith Kapinga commended TANESCO for developing the system locally and underscored the government's commitment to digitization in the energy sector.

“This system has been designed to improve transparency and open the door for many more projects to emerge and thrive. It supports the government’s efforts to modernize energy infrastructure and simplify investment procedures,” said Kapinga.

She also relayed congratulatory messages from Minister Doto Biteko, who was unable to attend due to official commitments.

Representatives from the Ministry of Energy, parastatal institutions, development partners, private energy companies, and TANESCO staff were in attendance.

International developers also welcomed the innovation. Mr. Jacopo Pendezza, a Project Developer at RP Global from Europe, praised the initiative:

“Tanzania is one of the most exciting places for renewable energy. The sun is strong, the wind is reliable, and the government is showing real momentum in supporting green power. A system like this reduces barriers and fast-tracks our ability to invest. We’re excited to be part of Tanzania’s clean energy future.”

Attendees at the launch noted the system’s sleek interface and practical features, which simplify paperwork, accelerate decision-making, and enhance the overall user experience

“This platform allows decision-makers to quickly assess proposals and reduce investor waiting times significantly,” one stakeholder observed.

The launch of TIMS is expected to boost investor confidence and fast-track Tanzania’s ambition to become an energy hub in the region — while reflecting a shift toward homegrown, tech-driven service solutions in public institutions.

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