The Government has intensified its call for faster and more reliable electricity services across the country, directing the Tanzania Electric Supply Company (TANESCO) to move swiftly in addressing challenges that continue to affect households and businesses.
This comes after a high-level working session in Dodoma led by Minister for Energy Deogratius Ndejembi, bringing together TANESCO staff and executives to review operational gaps and agree on stronger strategies for improving customer service.
Minister Ndejembi said the meeting was centered on the realities facing citizens, including delayed power connections and frequent outages in some areas. He urged TANESCO to adopt a more urgent, disciplined, and accountable approach.
“Our priority is the people. Tanzanians deserve dependable electricity, and we must work with urgency and focus to meet that expectation,” he said.
Deputy Minister for Energy Salome Makamba noted that despite notable progress, many communities still struggle to access quality electricity services. She said the Ministry expects quicker interventions, especially in underserved areas.
“This engagement strengthens our shared commitment to ensuring that every community receives the service it deserves,” she added.
Permanent Secretary Felchesmi Mramba commended TANESCO staff for ongoing efforts but stressed that rising national demand calls for stronger and more innovative performance.
TANESCO Board Vice-Chairperson, Ambassador Zuhura Bundala, reaffirmed the board’s support, saying the company has sufficient technical expertise to deliver meaningful results on the ground.
Presenting TANESCO’s progress, Managing Director Lazaro Twange said the utility is currently implementing 41 power projects funded by the Government and development partners at a total value of TZS 13.4 trillion.
He also reported that TANESCO generates 3,807.69 MW, equal to 93.47% of the country’s electricity supply, while private producers contribute 266.01 MW or 6.53%.
To strengthen service delivery, Mr. Twange announced a 100-day action plan focused on reducing customer complaints and improving supply reliability.
The plan includes installing 500 new transformers and rolling out 200,000 smart meters to improve efficiency and billing accuracy.
“These interventions are designed to address customer concerns and enhance reliability for both homes and businesses,” he said.