Airtel Tanzania pledges stronger support for digital inclusion as Africa gathers to shape its digital destiny


By The Respondent Reporter

As delegates from across the continent gather for the 14th African Internet Governance Forum (AfIGF), there’s more than just talk on the agenda. 

With the theme “Strengthening Africa’s Digital Future,” the forum is set to tackle tough questions around cybersecurity, digital inclusion, artificial intelligence, and cross-border digital cooperation.

And while ministers and tech leaders share big ideas inside the halls of the Julius Nyerere International Convention Centre, Airtel Tanzania is making sure the conversations can flow—literally.

Airtel is stepping in not just as a telecom provider, but as an enabler of the digital future the forum is trying to shape.

“This is not just another event sponsorship,” says Beatrice Singano, Airtel Tanzania’s Director of Communications and Regulatory Affairs. “It’s a chance to show in real time how connectivity can bring people together—across borders, sectors, and communities to find solutions to the digital challenges Africa faces today.”

Airtel’s role at the AfIGF goes beyond providing awareness. It’s about building trust in technology, and helping citizens feel safe, informed, and included in the digital transition. 

Singano points to Airtel’s recent adoption of AI-powered fraud detection as a step toward this goal—technology being used not just to impress, but to protect.

“This forum puts key issues on the table cybersecurity, data privacy, emerging technologies—and for us, it’s a chance to show that private sector players can be proactive partners in building digital resilience,” he adds.

The timing couldn’t be more critical. As digital services expand across the continent, so do the risks—from cybercrime to misinformation. That’s why initiatives like the government’s SITAPELIKI campaign, aimed at combating digital fraud, are so important and why Airtel is working to align its own customer protection efforts with broader national goals.

But beyond the big policy issues, there’s something deeply local happening too. For many Tanzanians, the AfIGF offers a rare opportunity to see how digital policy directly impacts their lives whether it's understanding how mobile money stays secure, how connectivity reaches rural schools, or how AI might shape their jobs in the future.

“There’s a human side to everything we do,” says Singano. “When we set up a service desk to help someone troubleshoot their SIM card during the forum, we’re not just solving a technical issue—we’re helping someone feel connected to the digital world.”

That mindset—practical, human-focused, and collaborative—may be exactly what Africa’s digital future needs.

And in Dar es Salaam this week, it’s already in motion.

 


Post a Comment

Previous Post Next Post

Advertisement