Tanzania National Parks (TANAPA) has been honored with the prestigious Quality Choice Prize 2024 in recognition of its exceptional commitment to delivering world-class services within and beyond the organization. The award ceremony, organized by the European Society for Quality Research (ESQR), took place on December 9, 2024, at Parkhotel Schönbrunn in Vienna, Austria.
The award was received by the Deputy Minister of Natural Resources and Tourism for Tanzania, Hon. Dustan Kitandula, who was accompanied by Ambassador of United Repblic of Tanzania in Vienna Austria, Hon. Naimi Aziz, TANAPA’s Conservation Commissioner Musa Juma, Western Zonal Senior Conservation Commissioner Izumbe Msindai, Conservation Commissioner’s Personal Assistant Andrew Mbai, and Conservation Officer from the Business Development Section, Daniel Mweta.
This remarkable achievement marks TANAPA’s fifth consecutive win of the Quality Choice Prize from 2020 to 2024, underscoring its continued excellence in quality management and its commitment to global best practices.
The award recognizes TANAPA’s success in implementing effective quality management strategies and fostering a strong culture of quality across all levels of the organization.
Speaking at the event, Hon. Kitandula stated, “𝑇𝑜𝑑𝑎𝑦, 𝑤𝑒 𝑎𝑟𝑒 𝑝𝑟𝑜𝑢𝑑 𝑟𝑒𝑐𝑖𝑝𝑖𝑒𝑛𝑡𝑠 𝑜𝑓 𝑡ℎ𝑒 𝑄𝑢𝑎𝑙𝑖𝑡𝑦 𝐶ℎ𝑜𝑖𝑐𝑒 𝑃𝑟𝑖𝑧𝑒 𝑖𝑛 𝑡ℎ𝑒 𝑐𝑎𝑡𝑒𝑔𝑜𝑟𝑦 𝑜𝑓 𝑒𝑥𝑐𝑒𝑙𝑙𝑒𝑛𝑐𝑒, 𝑎𝑤𝑎𝑟𝑑𝑒𝑑 𝑡𝑜 𝑡ℎ𝑒 𝑇𝑎𝑛𝑧𝑎𝑛𝑖𝑎 𝑁𝑎𝑡𝑖𝑜𝑛𝑎𝑙 𝑃𝑎𝑟𝑘𝑠. 𝑇ℎ𝑖𝑠 𝑝𝑟𝑒𝑠𝑡𝑖𝑔𝑖𝑜𝑢𝑠 𝑎𝑐𝑐𝑜𝑙𝑎𝑑𝑒 𝑠𝑝𝑒𝑎𝑘𝑠 𝑣𝑜𝑙𝑢𝑚𝑒𝑠 𝑎𝑏𝑜𝑢𝑡 𝑡ℎ𝑒 𝑡𝑖𝑟𝑒𝑙𝑒𝑠𝑠 𝑤𝑜𝑟𝑘 𝑎𝑛𝑑 𝑝𝑎𝑠𝑠𝑖𝑜𝑛 𝑜𝑓 𝑒𝑣𝑒𝑟𝑦𝑜𝑛𝑒 𝑖𝑛𝑣𝑜𝑙𝑣𝑒𝑑 𝑖𝑛 𝑐𝑜𝑛𝑠𝑒𝑟𝑣𝑖𝑛𝑔 𝑜𝑢𝑟 𝑟𝑖𝑐ℎ 𝑏𝑖𝑜𝑑𝑖𝑣𝑒𝑟𝑠𝑖𝑡𝑦 𝑎𝑛𝑑 𝑒𝑛ℎ𝑎𝑛𝑐𝑖𝑛𝑔 𝑡ℎ𝑒 𝑒𝑥𝑝𝑒𝑟𝑖𝑒𝑛𝑐𝑒 𝑜𝑓 𝑜𝑢𝑟 𝑣𝑖𝑠𝑖𝑡𝑜𝑟𝑠.”
TANAPA remains steadfast in its dedication to enhancing the quality of its services.
The organization is committed to meeting ISO 9001:2025 requirements and fostering consistent service delivery through initiatives such as Quality training for staff and partners, with a focus on customer satisfaction, Risk-based performance and decision-making to ensure sustainable operations and Adopting a process approach by viewing the business as an interconnected system involving people, teams, and procedures for optimal efficiency.
The recognition with the Quality Choice Prize 2024 highlights the pivotal role of delivering exceptional service while preserving Tanzania’s natural heritage. TANAPA’s dedication to sustainable conservation, high-quality management practices, and exceptional visitor experiences has been instrumental in this achievement.
By consistently aligning its operations with international standards and fostering a culture of excellence, Tanzania continues to protect its biodiversity and strengthen its position as a leader in global conservation and sustainable tourism for future generations.
The ESQR’s Quality Choice Prize recognizes the companies, organizations, institutions, public administrations and individuals with ethics and initiatives that demonstrate exceptional success in quality management and that maximize the full potential of their services through quality-oriented practices.