By The Respondent Reporter - Dodoma
Prime Minister Kassim Majaliwa has directed all government institutions yet to join the Government Enterprise Service Bus (GovESB) to do so by July 30, 2025, as part of the national digital transformation agenda aimed at improving public service delivery.
Speaking on Monday at Chinangali Park in Dodoma during the climax of Africa Public Service Day celebrations, Mr Majaliwa—who represented President Samia Suluhu Hassan at the event—said integration into the GovESB system is mandatory and free of charge.
“All public institutions must be connected to the GovESB by July 30 this year,” said the Premier. “This is a directive from Her Excellency President Samia Suluhu Hassan. Once the e-Government Authority (eGA) has completed technical requirements, each institution must link its systems. As it stands, the number of connected institutions remains low.”
He added: “There are no financial implications for joining. It requires no budget allocation. What is needed is commitment to digital reform.”
The GovESB platform is a national digital infrastructure that enables electronic systems within the government to communicate, share data, and enhance operational efficiency. According to Mr Majaliwa, 223 systems from 185 public institutions have already been integrated and are currently interoperable.
He emphasized that the system is critical for enhancing accountability, reducing human error in public service delivery, and curbing corruption. “GovESB will ensure faster service delivery, reliable data sharing, and better monitoring of institutional performance,” he said.
Mr. Majaliwa also called on all institutions developing new systems to ensure that they are designed to be interoperable with the GovESB framework. “Even those building new systems must align them with this integration requirement to ensure seamless communication across government services,” he noted.
To reinforce the system’s effectiveness, the Prime Minister instructed the e-Government Authority to closely monitor data exchange across connected systems. “Ensure every user can communicate with others within the network. You have assured me this is already happening, but I want to underscore the need for active and ongoing data sharing among all connected systems.”
During his address, Mr Majaliwa also urged public servants to uphold ethical standards and adhere to service delivery guidelines as outlined in public policy and national laws. “I commend all public servants across the country for your efforts. The Sixth-Phase Government is with you. Let us serve our people with integrity and dedication for the greater good of our nation,” he said.
In his remarks, Minister of State in the President's Office (Public Service Management and Good Governance), George Simbachawene, highlighted Tanzania’s international recognition in digital governance. He said that in 2022, the World Bank conducted a global study assessing digital maturity in public service delivery and citizen engagement.
The findings, released in March 2023, ranked Tanzania 26th globally, 2nd in Africa, and 1st in the East African region, marking a significant leap from Category B to Category A.
As part of the celebration, Mr Majaliwa launched two digital systems: the GovESB platform and e-Wekeza, a platform enabling public servants to invest in the government’s Faida Fund—a public investment fund designed to promote financial inclusion and economic empowerment among civil servants.
Africa Public Service Day is celebrated annually on June 23 by African Union member states to honour the contribution of public servants to national development and to promote a culture of quality service delivery across the continent.
