Standard Gauge Railway (SGR) train commuters can access Airtel services without walking long distances searching for assistance as Airtel Tanzania launches its third SGR shop in Dodoma.
The strategic expansion reaffirms Airtel’s commitment to delivering quality and accessible customer service across the country.
The new shop builds on the success of Airtel’s outlets at Morogoro and Dar es Salaam SGR stations, designed to seamlessly serve travelers, business commuters, and local residents.
With this launch, Airtel’s network of shops grows to 45 nationwide, demonstrating the company’s relentless efforts to bridge the digital divide and enhance service accessibility in both urban and rural areas.
Strategically located, the Dodoma shop serves as a communication and financial hub, providing seamless access to essential services for travelers, entrepreneurs, and residents alike.
Speaking at the launch on behalf of Dodoma Regional Commissioner Rosemary Senyamule, Assistant Regional Administrative Secretary Mwajabu Nyamkomora applauded Airtel’s impactful contribution to regional development.
“Airtel Tanzania continues to play a pivotal role in advancing our communication landscape. This new Airtel SGR shop aligns perfectly with the government’s vision of economic empowerment by making essential services more accessible to citizens and supporting our national development goals,” she remarked.
The new Dodoma Airtel SGR shop offers a wide array of services, including SIM card registration, Airtel Money transactions, mobile device sales, and personalized customer care.
The services are carefully tailored to meet the varied needs of customers, be they travelers, business professionals, or local residents.
Adriana Lyamba, Airtel Tanzania’s Director of Customer Experience, highlighted the company’s unwavering commitment to customer satisfaction.
“At Airtel, our customers remain at the heart of everything we do. This new shop is a testament to our dedication to meeting their needs efficiently and providing the exceptional service they deserve. Whether they’re business travelers or local residents, we aim to simplify lives and keep everyone connected,” she affirmed.
Airtel’s SGR shops are uniquely positioned to cater to the dynamic lifestyles of travelers. By situating these shops at key transportation hubs, Airtel not only boosts convenience but also contributes to the government’s efforts to modernize infrastructure and enhance connectivity nationwide.
This expansion solidifies Airtel’s leadership in driving digital inclusion, aligning its ambitions with Tanzania’s broader goals for economic growth and social transformation.