In a major leap toward digital innovation, Halotel, one of Tanzania’s leading telecommunications companies, has introduced eSIM (Embedded SIM) technology, eliminating the need for a physical SIM card.
At the Dar es Salaam launch event on November 26, 2024, Halotel’s Equipment Planning Engineer, Mr. Leakey Wilson, emphasized the company's commitment to offering customers an enhanced and more flexible experience.
“This eSIM technology is a significant step in modernizing our services. “It brings unprecedented convenience and security to our customers while aligning with global advancements,” Wilson said.
One of the most notable features of the eSIM is its network flexibility.
“With the eSIM, users can easily switch networks from Halotel to other providers without the hassle of changing a physical SIM card,” Mr. Wilson explained, adding that “It’s as simple as a few settings changes, giving our customers control over their connectivity like never before.”
The eSIM technology also offers enhanced security, as it reduces risks associated with the loss or damage of a traditional SIM card.
“The eSIM is embedded directly into the device, which makes it more secure. Our customers no longer have to worry about the physical vulnerability of a removable SIM,” Wilson added.
This technology also features broad compatibility with modern smartphones, tablets, and even wearable devices.
“We’ve ensured that the eSIM works with a wide range of devices, providing a seamless experience across various gadgets that customers use daily,” he said.
Halotel, known for its reliable mobile, SMS, and internet services, has consistently positioned itself at the forefront of innovation within Tanzania’s telecommunications industry.
Wilson noted, “The world is changing rapidly, and we are proud to help our customers keep up. Through eSIM, we’re enabling them to choose the technology they need at any time.”
To check device compatibility with the eSIM, Halotel advises customers to dial *#06# or visit any of their stores for assistance.
Halotel’s launch of this technology underscores its commitment to delivering excellence and staying connected with customer needs.
“Our promise remains strong: to be ‘together for excellence’ with each of our customers as we continue introducing innovations to improve their lives,” Wilson said.
