Amana Regional Referral Hospital has addressed social media claims suggesting that medicines are dispensed using numbers instead of drug names.
The hospital described the reports as misleading and clarified that the practice is part of its digital patient management system.
The hospital explained that the Patient Hospital Registration number is used to identify individuals across services while protecting patient privacy.
This system prevents unauthorized access to sensitive information and ensures that patient data is managed securely.
Digital health systems are increasingly important in public hospitals to minimize data loss, reduce opportunities for informal medical practices, and streamline service delivery.
Amana Hospital has strengthened its medicine dispensing process by establishing seven separate points, reducing congestion and improving patient experience.
Medicines are supplied through the National Medical Stores according to the National Standard Treatment Guidelines.
Prices are regulated to remain affordable, and the quality of medicines meets both national and international standards.
The hospital also runs a Community Pharmacy on its premises, which allows citizens to access medicines conveniently and at lower costs, eliminating the need for lengthy visits to external pharmacies.
Financial management at the hospital follows government regulations. All revenues collected are reinvested into hospital services, including purchasing medicines and medical equipment, which contributes directly to improving service quality.
Amana Regional Referral Hospital continues to implement digital networks as required by government policy, ensuring that technology supports transparency, efficiency, and accountability in service delivery.
The hospital reaffirmed its commitment to professionalism, integrity, and patient-centered care, while encouraging citizens to provide feedback to enhance healthcare services.